About Big Lucky Casino
We are Big Lucky Casino, a dynamic online gaming destination that launched in May of this year. At Biglucky, we're committed to providing an exceptional casino experience with over 5,000 games, generous bonuses, and secure gaming environment. Our platform is operated by White Star B.V., incorporated under the laws of Curacao, and we hold a valid gaming license to ensure your safety and fair play.
Who We Are
Big Lucky Casino operates under the ownership of White Star B.V., which is incorporated under Curacao law with company registration number 153150. Our registered address is at Korporaalweg 10, Curacao. We operate under license No. OGL/2023/159/0076 issued by the Curacao Gaming Control Board (GCB), ensuring we meet strict regulatory standards for player protection and fair gaming practices.
At Biglucky, we serve players from multiple international markets including Finland, Norway, New Zealand, India, and Canada. We've designed our platform to cater to diverse player preferences with multilingual support in English, Finnish, Norwegian, and French. Our Big Lucky platform is fully optimized for both desktop and mobile browsers, though we don't currently offer a downloadable mobile app.
Our Gaming Experience
We pride ourselves on offering an extensive gaming library at Big Lucky Casino. Our collection features over 4,000 pokies from renowned providers including Play'n GO, Push Gaming, Relax Gaming, NetEnt, Nolimit City, Red Tiger, and Pragmatic Play. Whether you're searching for classic titles like Book of Dead and Starburst or modern favorites like Gates of Olympus and Sweet Bonanza, we have something for every player.
Our Biglucky live casino section boasts over 300 live tables powered by Evolution Gaming and Pragmatic Play Live. You can enjoy immersive experiences with games like Lightning Roulette, Speed Baccarat, Crazy Time, and Monopoly Live. We also feature exciting game shows and progressive jackpots, including the popular Mega Moolah series with prizes that can change your life instantly.
Progressive Jackpots
At Big Lucky, we offer an exciting jackpot system with four progressive tiers. Our Mini Jackpot starts from €50, while our Mega Jackpot begins at an impressive €100,000. Every qualifying bet gives you a chance to trigger these randomly awarded prizes, and when luck strikes, winnings are paid instantly as real cash with no wagering requirements.
Banking and Currencies
We support multiple currencies at Biglucky including NZD, EUR, USD, and various cryptocurrencies such as Bitcoin, Ethereum, USDT, Litecoin, Bitcoin Cash, and XRP. Our minimum deposit and withdrawal amounts are set at NZ for most payment methods, making our platform accessible to players with different budgets.
We process withdrawals efficiently at Big Lucky Casino, with most requests handled within 24-48 hours. Our withdrawal limits are generous: €5,000 per day, €20,000 per week, and €50,000 per month. Once we approve your withdrawal, e-wallet users receive funds instantly, while other payment methods typically take 3-5 banking days.
Bonuses and Promotions
New players at Biglucky can claim our generous welcome offer featuring a 100% bonus up to ,000 plus 300 free spins. The free spins are distributed over three days across popular pokies including Candy Glyph, Royal Express: Hold and Win, and Money Train 4. This bonus requires a minimum deposit of and comes with a 35x wagering requirement to be completed within 7 days. For more details about our current offers, visit our Big Lucky Casino bonus page.
We also offer a 10% Cashback Weekend promotion at Big Lucky, rewarding loyal players for their weekend gaming activity. This exclusive 3-day offer provides cashback on your play from Friday through Sunday, which you can claim on Monday with just a 10x wagering requirement.
Tournament Action
Our Spinoleague Challenge represents one of the most exciting tournament experiences available at Biglucky. With millions in prize pools across multiple rounds, players can compete in real-time leaderboards by earning points through qualifying wins on Spinomenal slots. Winners even get the chance to spin our Prize Multiplier Wheel for additional rewards.
Customer Support
We provide 24/7 customer support at Big Lucky Casino through multiple channels. Our live chat service connects you with knowledgeable agents around the clock, while our email support team at support@biglucky.com handles more detailed inquiries. We also maintain a comprehensive FAQ and Help Centre to address common questions about our services.
Our support team communicates in English and Finnish, with additional European language support available. Whether you need help with Big Lucky Casino login issues, bonus questions, or payment concerns, we're here to assist you promptly and professionally.
Responsible Gaming
At Biglucky, we take responsible gaming seriously and encourage all players to gamble responsibly. We provide various tools and resources to help you maintain control over your gaming activities. If you ever feel that your gaming habits are becoming problematic, we encourage you to seek help from professional organizations dedicated to problem gambling support.
We reserve the right to modify our terms, bonuses, and promotional offers at any time. Our Big Lucky review of policies ensures we maintain the highest standards of player protection while continuously improving our services. Join us today and discover why players choose our platform for their online gaming entertainment.
Content updated: May 19, 2026